| Making Infrastructure More Friendly for Beginners | SREcon20 Americas | Shubheksha Jalan, Leslie Carr |
| Incident Response in Unfamiliar Sociotechnical Systems: One Incident Commander's Challenges Supporting Inter-organizational Anomaly Response in the Age of COVID-19 | SREcon20 Americas | Morgan Collins |
| Implementing Distributed Consensus | SREcon20 Americas | Dan Lüdtke |
| Why SREs can't afford to NOT do Chaos Engineering | SREcon20 Americas | Mikolaj Pawlikowski |
| Testing Encyclopedias in Production | SREcon20 Americas | Effie Mouzeli, Giuseppe Lavagetto |
| When /bin/sh Attacks: Revisiting "Automate All the Things" | SREcon20 Americas | J. Paul Reed |
| Jupyter as Incident Response Tool | SREcon20 Americas | Moshe Zadka |
| Sustainable Software Engineering & SREs | SREcon20 Americas | Bill Johnson |
| SREs at Telecom and Media Industry: Bridging between Legacy and Cloud Native Apps | SREcon20 Americas | Shiri Yitzhaki, Itzhak Tueg, Tapan Shah |
| Building Actionable Code Ownership | SREcon20 Americas | Anika Mukherji |
| Study on Human Factors and Team Culture to Improve Pager Fatigue | SREcon20 Americas | Daria Barteneva |
| Squish Level Objectives: How SRE can Help Align Technical Work to User Benefit | SREcon20 Americas | Dave Stanke |
| Building Service Ownership Using Documentation, Telemetry, and a Chance to Make Things Better | SREcon20 Americas | Daniel "Spoons" Spoonhower |
| Observing from Incidents | SREcon20 Americas | Cory Watson |
| Avoiding Goodhart's Law - Use SLO's as Tools Not Cudgels | SREcon20 Americas | Marco Coulter |
| Off the Beaten Path: Moving Observability Focus from Your Service, to Your Customer | SREcon20 Americas | Mohit Suley |
| Are We Getting Better Yet? Progress Toward Safer Operations | SREcon20 Americas | Alex Elman |
| Continuously Improving Culture through Design Decisions | SREcon20 Americas | Zachary Meath |
| Identifying Hidden Dependencies | SREcon20 Americas | Liz Fong-Jones |
| The Secret Lives of SREs - Controlling the Costs of Coordination across Remote Teams | SREcon20 Americas | Laura Maguire |
| Semeru: A Memory-Disaggregated Managed Runtime | OSDI '20 | Chenxi Wang, Haoran Ma, Shi Liu, Yuanqi Li, Zhenyuan Ruan, Khanh Nguyen, Michael D. Bond, Ravi Netravali, Miryung Kim, Guoqing Harry Xu |
| Specification and verification in the field: Applying formal methods to BPF just-in-time compilers in the Linux kernel | OSDI '20 | Luke Nelson, Jacob Van Geffen, Emina Torlak, Xi Wang |
| Toward a Generic Fault Tolerance Technique for Partial Network Partitioning | OSDI '20 | Mohammed Alfatafta, Basil Alkhatib, Ahmed Alquraan, Samer Al-Kiswany |
| CrossFS: A Cross-layered Direct-Access File System | OSDI '20 | Yujie Ren, Changwoo Min, Sudarsun Kannan |
| FlightTracker: Consistency across Read-Optimized Online Stores at Facebook | OSDI '20 | Xiao Shi, Scott Pruett, Kevin Doherty, Jinyu Han, Dmitri Petrov, Jim Carrig, John Hugg, Nathan Bronson |
