"LISA is the place where industry best practices and cutting-edge research come together to advance system administration."
Nicole Forsgren Velasquez, Utah State University
"LISA is where professionals share what's hot in designing, building, and maintaining critical systems."
Tom Limoncelli, author, speaker, and system administrator
"Information from LISA helps us push the envelope on automation and scaling, allowing a team of four to manage over 3000 Firefox build and test systems running 15 different operating systems."
Amy Rich, Manager of Release Engineering Operations at Mozilla
"LISA is where professionals share what's hot in designing, building, and maintaining critical systems."
Tom Limoncelli, author, speaker, and system administrator
"I use LISA to benchmark the SA activities in my company."
LISA '13 Attendee
"LISA is the conference that I send my system administrators to so they can bring the latest tools and techniques back to the rest of the team. Much of our current environment can be traced directly back to LISA."
Cory Lueninghoener, Deputy Group Leader of Production High Performance Computing at Los Alamos National Laboratory
"LISA is where I find direction for evolving the my core professional skills."
LISA '13 Attendee
"LISA is the conference that I send my system administrators to so they can bring the latest tools and techniques back to the rest of the team. Much of our current environment can be traced directly back to LISA."
Cory Lueninghoener, Deputy Group Leader of Production High Performance Computing at Los Alamos National Laboratory
"I keep coming back for the technical content and the personal networking opportunities. I attend for career development."
Work Like a Team: Best Practices for Team Coordination and Collaborations So You Aren't Acting Like a Group of Individuals
LISA: Where systems engineering and operations professionals share real-world knowledge about designing, building, and maintaining the critical systems of our interconnected world.
The LISA conference has long served as the annual vendor-neutral meeting place for the wider system administration community. The LISA14 program recognized the overlap and differences between traditional and modern IT operations and engineering, and developed a highly-curated program around 5 key topics: Systems Engineering, Security, Culture, DevOps, and Monitoring/Metrics. The program included 22 half- and full-day training sessions; 10 workshops; and a conference program consisting of 50 invited talks, panels, refereed paper presentations, and mini-tutorials.
System Administration is a team sport. How can we better collaborate and work as a team? Techniques will include many uses of Google Docs, wikis and other shared document systems, as well as strategies and methods that create a culture of cooperation.
Who should attend:
System administrators and managers that work on a team of 3 or more.
Take back to work:
Understanding the different roles people play within a team.
Behavior that builds team cohesion
3 uses of Google docs you had not previously considered
How to organize team projects to improve teamwork
Track projects using Kanban boards.
How to divide big projects among team members
Collaborating via the "Tom Sawyer Fence Painting" technique
How to criticize the work of teammates constructively
How to get agreement on big plans
Topics include:
Meetings: How to make them more effective, shorter, and more democratic
How to create accountability, stop re-visiting past decisions, improve involvement
Strategy for leaving “fire-fighting” mode, be more “project focused”.
Project Work: Using “design docs” to get consensus on big and small designs before they are committed to code.
Service Docs: How to document services so any team member can cover for any other.
Kanban: How to manage work that needs to be done.
Chatroom effectiveness: How to make everyone feel included, not lose important decisions.
Playbooks: How to get consistent results across the team, train new-hires, make delegation easier.
Send more effective email: How to write email that gets read.
(NOTE: This class is a reboot of last year’s “Advanced Time Management: Team Efficiency”)
