Work Like a Team: Best Practices for Team Coordination and Collaborations So You Aren't Acting Like a Group of Individuals
LISA: Where systems engineering and operations professionals share real-world knowledge about designing, building, and maintaining the critical systems of our interconnected world.
The LISA conference has long served as the annual vendor-neutral meeting place for the wider system administration community. The LISA14 program recognized the overlap and differences between traditional and modern IT operations and engineering, and developed a highly-curated program around 5 key topics: Systems Engineering, Security, Culture, DevOps, and Monitoring/Metrics. The program included 22 half- and full-day training sessions; 10 workshops; and a conference program consisting of 50 invited talks, panels, refereed paper presentations, and mini-tutorials.
Cedar Room AB
System Administration is a team sport. How can we better collaborate and work as a team? Techniques will include many uses of Google Docs, wikis and other shared document systems, as well as strategies and methods that create a culture of cooperation.
System administrators and managers that work on a team of 3 or more.
- Understanding the different roles people play within a team.
- Behavior that builds team cohesion
- 3 uses of Google docs you had not previously considered
- How to organize team projects to improve teamwork
- Track projects using Kanban boards.
- How to divide big projects among team members
- Collaborating via the "Tom Sawyer Fence Painting" technique
- How to criticize the work of teammates constructively
- How to get agreement on big plans
- Meetings: How to make them more effective, shorter, and more democratic
- How to create accountability, stop re-visiting past decisions, improve involvement
- Strategy for leaving “fire-fighting” mode, be more “project focused”.
- Project Work: Using “design docs” to get consensus on big and small designs before they are committed to code.
- Service Docs: How to document services so any team member can cover for any other.
- Kanban: How to manage work that needs to be done.
- Chatroom effectiveness: How to make everyone feel included, not lose important decisions.
- Playbooks: How to get consistent results across the team, train new-hires, make delegation easier.
- Send more effective email: How to write email that gets read.
(NOTE: This class is a reboot of last year’s “Advanced Time Management: Team Efficiency”)






















