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One Year After the healthcare.gov Meltdown: Now What?
LISA: Where systems engineering and operations professionals share real-world knowledge about designing, building, and maintaining the critical systems of our interconnected world.
The LISA conference has long served as the annual vendor-neutral meeting place for the wider system administration community. The LISA14 program recognized the overlap and differences between traditional and modern IT operations and engineering, and developed a highly-curated program around 5 key topics: Systems Engineering, Security, Culture, DevOps, and Monitoring/Metrics. The program included 22 half- and full-day training sessions; 10 workshops; and a conference program consisting of 50 invited talks, panels, refereed paper presentations, and mini-tutorials.
Mikey Dickerson, U.S. Citizen
From healthcare.gov to Veterans Affairs and a hundred agencies in between, it's not news that the government is bad at technology, and the consequences are getting worse each year. This talk will use the experiences of the ad-hoc band of outsider engineers that are lending their time to look at questions such as: How did we get here? What has worked to turn around failing projects? How do we exploit that experience to change the system?
Mikey Dickerson, U.S. Citizen
Mikey Dickerson was a Site Reliability Engineer at Google from 2006 to October 2013, when he went on leave to rescue the failing healthcare.gov web site. He was also part of the Obama campaign tech team in Chicago in 2008 and 2012. Prior to Google, he was a systems administrator at Pomona College in Claremont, CA.
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author = {Mikey Dickerson},
title = {One Year After the healthcare.gov Meltdown: Now What?},
year = {2014},
address = {Seattle, WA},
publisher = {USENIX Association},
month = nov
}
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