"This was my first LISA. It was great attending a conference that focused on my role without trying to shoehorn every challenge into a specific vendor's solution. The same mix of awesome sessions, speakers, and other attendees will bring me back every year."
LISA14 Attendee
"No matter if you are dealing with the latest tech or trying to maintain something from the dark ages of the ‘90s, there are people at LISA who are experienced with it. Heck, many of the people who _developed_ this tech attend. This is a great place to get answers and ideas."
Lee Damon, University of Washington
"In a world where technology changes rapidly, it's hard to find great resources for in-depth expertise. LISA has a terrific combination of people who create the technology and people who implement it effectively for their companies."
Matt Simmons, Northeastern University
"LISA is the best mix of training, talks, and networking of any events I've been to. That's the reason I've been to 11 of them.”
LISA14 Attendee
"I like seeing where the industry is heading, how SysAdmins/engineers are evolving, tools they are using, common problems and solutions across the world."
LISA14 Attendee
"Great sessions, great presenters, great community. I feel like I can make up a year of following news and forums on the subject in a week."
LISA14 Attendee
"LISA is the home of ops people who do ops correctly. I’m always motivated by the conference content and hallway conversations to be better, and I take home the knowledge needed to move closer to that goal. "
Tony Del Porto, Cisco Systems, Inc.
"If you're a sysadmin slaving away in a metaphorical basement and re-inventing the wheel every time your employer's business goals change slightly, LISA will help pull you into the light."
Marc Chiarini, Long-Time IT Admin and Researcher, MarkLogic Corp
People think of "on call” as responding to a pager that beeps because of an outage. In this class, you will learn how to run an on-call system that improves uptime and reduces how often you are paged. We will start with a monitoring philosophy that prevent outages. Then we will discuss how to construct an on-call schedule—possibly in more detail than you've cared about before—but, as a result, it will be more fair and less stressful. We'll discuss how to conduct “fire drills” and “game day exercises” that create antifragile systems. Lastly, we'll discuss how to conduct a postmortem exercise that promotes better communication and prevents future problems.
Who should attend:
Sysadmins, devs, operations, and their managers
Take back to work:
Knowledge that makes being on call more fair and less stressful
Strategies for using monitoring to improve uptime and reliability
Team-training techniques such as "fire drills" and "game day exercises"
How to conduct better postmortems/learning retrospectives
Topics include:
Why your monitoring strategy is broken and how to fix it
Building a more fair on-call schedule
Monitoring to detect outages vs. monitoring to improve reliability
