"LISA is where professionals share what's hot in designing, building, and maintaining critical systems."
Tom Limoncelli, author, speaker, and system administrator
"LISA is the place where industry best practices and cutting-edge research come together to advance system administration."
Nicole Forsgren Velasquez, Utah State University
"I keep coming back for the technical content and the personal networking opportunities. I attend for career development."
LISA '13 Attendee
"LISA is the conference that I send my system administrators to so they can bring the latest tools and techniques back to the rest of the team. Much of our current environment can be traced directly back to LISA."
Cory Lueninghoener, Deputy Group Leader of Production High Performance Computing at Los Alamos National Laboratory
"LISA is where I find direction for evolving the my core professional skills."
LISA '13 Attendee
"LISA is where professionals share what's hot in designing, building, and maintaining critical systems."
Tom Limoncelli, author, speaker, and system administrator
"Information from LISA helps us push the envelope on automation and scaling, allowing a team of four to manage over 3000 Firefox build and test systems running 15 different operating systems."
Amy Rich, Manager of Release Engineering Operations at Mozilla
"I use LISA to benchmark the SA activities in my company."
LISA '13 Attendee
"LISA is the conference that I send my system administrators to so they can bring the latest tools and techniques back to the rest of the team. Much of our current environment can be traced directly back to LISA."
Cory Lueninghoener, Deputy Group Leader of Production High Performance Computing at Los Alamos National Laboratory
LISA: Where systems engineering and operations professionals share real-world knowledge about designing, building, and maintaining the critical systems of our interconnected world.
The LISA conference has long served as the annual vendor-neutral meeting place for the wider system administration community. The LISA14 program recognized the overlap and differences between traditional and modern IT operations and engineering, and developed a highly-curated program around 5 key topics: Systems Engineering, Security, Culture, DevOps, and Monitoring/Metrics. The program included 22 half- and full-day training sessions; 10 workshops; and a conference program consisting of 50 invited talks, panels, refereed paper presentations, and mini-tutorials.
This tutorial provides guidelines and suggestions to improve the communication and collaboration of sysadmins and directly increase effectiveness when working with senior management.
We will provide you with skills that are associated with senior IT operations staff. The focus is on understanding the gap between IT operations and management and how to bridge that gap to increase respect for IT operations and improve your relationship with management. We will cover identifying your role within the organization, effective communication with upper management, positioning yourself to increase your visibility, and becoming the go-to person/group for IT within your organization. The instructors make this an interactive class by buliding on real situations of attendees, including specific ideas to help address immediate issues.
Who should attend:
Technical staff who want or need to work more effectively with senior management.
Take back to work:
The ability to position IT operations to be a valuable partner in your organization. Expect to think differently about IT operations and business when you leave the class.
Topics include:
The divide between management and IT operations
Challenges that impact IT operations teams
Ways to change the perception of IT operations in your organization
