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Sue Lueder joined Google as a Site Reliability Program Manager in 2014 and is on the team responsible for disaster testing and readiness, incident management processes and tools, and incident analysis. Previous to Google, Sue was a technical program manager and a systems, software, and quality engineer in wireless and smart energy industries (OnRamp Wireless, Texas Instruments, Qualcomm). She has a M.S. in Organization Development from Pepperdine University and a B.S in Physics from UCSD.