Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking

TitleVoice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking
Publication TypeConference Paper
Year of Publication2010
AuthorsZhang K, Narayanan R, Choudhary A
Conference Name3rd Workshop on Online Social Networks (WOSN 2010)
Date Published06/2010
PublisherUSENIX Association
Conference LocationBoston, MA
URLhttps://www.usenix.org/conference/wosn-2010/voice-customers-mining-online-customer-reviews-product-feature-based-ranking