iVoyeur: Pager Trauma Statistics Daemon, PTSD

I began writing this article late in the third and final day at Monitorama, the single-track monitoring conference. In fact, as I wrote these first few paragraphs, a man named Joey Parsons from Airbnb was talking about the health and well-being of Airbnb’s on-call workers. In fact, “people matter” was something of a theme this year—a pretty drastic change for a normally tools and techniques focused crowd. It is certainly true, for whatever reason, that this Monitorama took a heavy turn toward introspection about measurement culture and especially on-call pain.