Constraints and Controls: The Sociotechnical Model of Site Reliability Engineering

MIT’s Professor Nancy Leveson gave a talk at SREcon19 EMEA about her research on safety engineering and accident analysis [1]. Leveson’s work draws on case studies from military air-traffic control in Iraq, contamination of water supplies, failure to launch a satellite [2], as well as the accidents that resulted from the Therac-25 software-controlled radiation therapy device [3].