
When I decided to work with computers, I resolved to help make computers easier for people to use. I had already witnessed through my university classes just how difficult and actually inscrutable computers were, and so I hoped that I could make things better.
I failed. I was waylaid by the usual factor: peer pressure. I wanted to be liked and admired by my peer group, and they were programmers and engineers. We loved coming up with elegant solutions, whether it was in the hidden underpinnings of products or in the user interface.
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