iVoyeur: How Do I Even KPI?

As I write this I’m on a plane back from “DevOps Days Toronto,” at which I had a marvelous time. Probably the highlight of the trip for me was the “Open Space” on choosing effective KPIs (Key Performance Indicators). If you haven’t been at a conference that does Open Spaces, they’re very much like BoFs, except that they happen during the conference (not at lunch or after hours), and the selection process is more formal.