What Every Admin Should Know About Email

I’m regularly taken aback by how far computers and computing have come since I started futzing with computers in 1995. The tools available today are astounding compared to what I was using in 1995.

One of the minor exceptions, of course, is email. Yes, email clients have improved in the past 18 years, but not by a lot. The basics are pretty much the same.

Sadly, not only has the software failed to evolve significantly, people’s use of email has largely not improved since 1995, either. Actually, its use has degraded significantly in the interim. By that, I mean that what was widely regarded as “good netiquette” in 1995 is largely disregarded by folks sending email in a corporate setting. That’s a pity, because what was good practice in 1995 is still best practice today, though perhaps for different reasons.