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The First Hundred Days
Wilson C Room
Starting at a new company gives you exactly one chance to do things differently, to establish a new approach, realign the team's efforts, and change the tenor of the discussion. To be effective in your new role as leader, you must establish a rapport with the other departments and with your team and take control of the work pipeline.
You've made the leap. You're about to start at a new company, maybe as a senior sysadmin, maybe as a team leader or manager. Now you're asking yourself, "What do I do first?"
Moving to a different company or being promoted internally gives us a unique opportunity to put aside the history of a site and take a new look with a clean set of eyes. If you're hired as the new team lead or manager, then knowing how you're going to get to know the new site and how you're going to get on top of any site consolidation activities is critical to your longevity in the role.
This class discusses the various aspects of moving from a tactical (bottom-up) view of system administration to a strategic (top-down) view. We cover the initial site survey, the first steps of identifying and cauterizing open wounds, and the process of systemic review and improvement.
Anyone starting or contemplating a new position, including making an in-house move that enables you to start over; anyone with a new boss who wants to understand and help that boss; anyone about to apply for a senior position who wants to take control of the interview process.
A set of tools and perspectives that will help you evaluate an environment, from company structure and pain points to IT systems and team skills, and help you engage a team in improvements to the department.
Part 1: A topical view
- Organizational awareness: The boss, the company
- The team: Assessing the team; first repairs
- Building the work pipeline; second repairs
- Systems and processes: Workflow management, change management, event management
- Round 1: Cauterizing the wound
- Round 2: Some early wins
- Round 3: The Big Three
- Systemic improvement programs
Part 2: A temporal view
- The first day
- The first week
- The first month
- The first hundred days