Elevate your contributions as an ops engineer

Jeff Smith, Centro LLC


This talk is an outline of some of the technical and non-technical things that Operation team members can do to continue to make themselves more valuable in their organization. The idea came to me when I was talking with someone who was new to the field that felt Operations work wouldn’t exist or its value would be diminished in the coming years. But there are plenty of things that internal OPS teams can do that will be difficult to commoditize by the likes of Amazon and Google.

Jeff Smith, Centro LLC

Jeff Smith has been in the technology industry for over 15 years, oscillating between management and individual contributor. Jeff currently serves as the Manager of Production Operations for Centro, a media services and technology company headquartered in Chicago, Illinois. Before that he served as the Manager of Site Reliability Engineering at Grubhub. Jeff is passionate about DevOps transformations in organizations large and small, with a particular interest in the psychological aspects of problems in companies. He lives in Chicago with his wife Stephanie and their two kids Ella and Xander.

@conference {221788,
author = {Jeff Smith},
title = {Elevate your contributions as an ops engineer},
year = {2018},
address = {Nashville, TN},
publisher = {{USENIX} Association},
month = oct,