Vax to K8s: Ticketmaster's Transformation to Cloud Native Devops

Thursday, November 02, 2017 - 2:45 pm3:30 pm

Heather Osborn, Ticketmaster


When you have a 40 year old company deeply rooted in legacy technologies, the work required to reinvent is dramatic. I will share how we’ve handled this journey so far, our successes and failures, and where we’re going in the future. Moving from a siloed on-premises environment to a DevOps cloud-native company has not been without discomfort. The time-to-market improvements and increased visibility of problems has evolved us into a more agile company that has the potential to keep pace with startups.

Heather Osborn, Ticketmaster

Heather Osborn has been working in technology as a system and operations engineer for the last 25 years. Although not common in the tech world, she's stayed with Ticketmaster for the last 19 years through the various incarnations - partly because of multiple technology reinventions and unique challenges, and partly because she wants to see what will happen next. She's looking forward to this new era of public cloud and container orchestration.

Heather is an avid long distance runner who has lots of time to think about these things while pounding the pavement.

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@conference {207221,
author = {Heather Osborn},
title = {Vax to K8s: Ticketmaster{\textquoteright}s Transformation to Cloud Native Devops},
year = {2017},
address = {San Francisco, CA},
publisher = {USENIX Association},
month = oct

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