Coherent Communications—What We Can Learn from Theoretical Physics

Friday, November 03, 2017 - 9:00 am9:45 am

Kevin Barron, University of California, Santa Barbara

Abstract: 

In the tech world we typically focus almost exclusively on instrumental communication—because once we have nailed our communications objective in unambiguous, non-jargon, we feel we can precisely communicate with our clientele, and team members. And yet we fail—often spectacularly. Then we blame all the wrong things: the clients did not take enough interest, the team members were distracted or went off-message. On the other hand, we sometimes experience what seem to be spontaneous moments of clarity and free-flowing ideas, but rarely consider what enabled it. To better understand this dynamic, we need to step back and take the end-to-end view. In other words, use the same troubleshooting methods we would apply to a technical problem. Once we take a broader systemic view, we can remove the problems, and actively promote coherent communication.

Kevin Barron, University of California, Santa Barbara

Kevin Barron is IT Director at the Institute for Theoretical Physics, located at the University of California, Santa Barbara campus. He's been working in advanced network activities since 1983, including instigating the first dark fiber, customer-owned network in the country: CENIC connects all EDU (universities and K-12) and many government agencies in California. He was the founder and chair of the Santa Barbara Broadband Coalition, and is generally the chief trouble-maker when it comes to internet issues. He is a contributing author of two best-selling books on the Internet, and has given numerous seminars, classes, and presentations on the subject of networking.

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BibTeX
@conference {207151,
author = {Kevin Barron},
title = {Coherent Communications{\textemdash}What We Can Learn from Theoretical Physics},
year = {2017},
address = {San Francisco, CA},
publisher = {{USENIX} Association},
}