Earthquakes, Forest Fires, and Your Next Production Incident

Monday, October 28, 2019 - 2:00 pm2:45 pm

Alex Hidalgo, Squarespace


The Incident Command System is a decades-old tool used for responding to real-world incidents and emergencies, and some form of it has been adopted by many operational teams. However, most don’t know the origins of the system, how it grew to what it is today or why it’s as useful for computer systems as it is for hurricane response. Come learn about the history of the ICS, its successes and failures, and how you can adopt the best aspects of it for your emergencies, today!

Alex Hidalgo, Squarespace

Alex Hidalgo has been a Site Reliability Engineer since 2011. During that time he has developed a deep love for sustainable operations, metrics, and monitoring, and using error budgets to drive almost every decision. Alex's previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching college basketball. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. Alex has a BA in philosophy from Virginia Commonwealth University.

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@conference {240838,
author = {Alex Hidalgo},
title = {Earthquakes, Forest Fires, and Your Next Production Incident},
year = {2019},
address = {Portland, OR},
publisher = {USENIX Association},
month = oct

Presentation Video