Free cooling lowers datacenter costs significantly, but may also expose servers to higher and more variable temperatures and relative humidities. It is currently unclear whether these environmental conditions have a significant impact on hardware component reliability. Thus, in this paper, we use data from nine hyperscale datacenters to study the impact of environmental conditions on the reliability of server hardware, with a particular focus on disk drives and free cooling. Based on this study, we derive and validate a new model of disk lifetime as a function of environmental conditions. Furthermore, we quantify the tradeoffs between energy consumption, environmental conditions, component reliability, and datacenter costs. Finally, based on our analyses and model, we derive server and datacenter design lessons.

We draw many interesting observations, including (1) relative humidity seems to have a dominant impact on component failures; (2) disk failures increase significantly when operating at high relative humidity, due to controller/adaptor malfunction; and (3) though higher relative humidity increases component failures, software availability techniques can mask them and enable free-cooled operation, resulting in significantly lower infrastructure and energy costs that far outweigh the cost of the extra component failures.