The Smallest Possible SRE Team

Tuesday, December 08, 2020 - 12:15 pm12:55 pm

Zach Thomas, Genesys


You want to make the most of your SRE initiatives, but you don't have Google's scale. You can run an effective SRE program with only one person, but you need leverage. We will show you how to amplify your reach when you can't be everywhere at once. You will learn how to use data, tools, and communication to have an outsized impact on your organization.

Zach Thomas, Genesys

Zach leads the cloud SRE team for Genesys. He is fascinated by the way complex human systems influence complex technology systems and vice versa. He has 20 years of experience building information systems for the web, in the domains of education, collaboration, and telecommunications. In a past life, he was a founding member of Okkervil River, quite a good indie rock band.

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@inproceedings {262212,
author = {Zach Thomas},
title = {The Smallest Possible {SRE} Team},
booktitle = {SREcon20 Americas (SREcon20 Americas)},
year = {2020},
url = {},
publisher = {USENIX Association},
month = dec

Presentation Video