The Good, the Bad and the Ugly: The 3 Learnings of an SRE

Tuesday, December 08, 2020 - 3:40 pm–4:00 pm

Prathyusha Charagondla, Adobe


This talk follows the tale of a young SRE navigating her way through a growing, multi-faceted field. Coupled with her gains, mistakes, and learnings, this talk covers her top 3 learnings and occasional parallels to workplace navigation. After graduation, I started as a Site Reliability Engineer. This talk will briefly cover the core values of the trending field of Site Reliability Engineering, honing in on my top 3 SRE learnings—effective incident management, adequate monitoring coverage, and favoring proactive over reactive. In my journey of overcoming the border from academia to industry, I have learned a lot about navigating the workforce in this multifaceted field, thus it will also draw some parallels between my SRE learnings and day-to-day adventures navigating the workplace.

Prathyusha Charagondla, Adobe

Prathyusha is a Site Reliability Engineer at Adobe, engaging with core internal platforms to improve their reliability. Having worked previously with machine learning applications, she looks for creative ways to integrate it into service reliability. She is currently working towards her Masters in Information and Data Science from the University of California, Berkeley, with an emphasis in Machine Learning. In her free time, she enjoys teaching yoga, traveling, and trying new food.

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@inproceedings {262220,
author = {Prathyusha Charagondla},
title = {The Good, the Bad and the Ugly: The 3 Learnings of an {SRE}},
booktitle = {SREcon20 Americas (SREcon20 Americas)},
year = {2020},
url = {},
publisher = {USENIX Association},
month = dec

Presentation Video