Lessons Learned from Five Years of Multi-Cloud at PagerDuty

Wednesday, March 28, 2018 - 4:05 pm4:45 pm

Arup Chakrabarti, PagerDuty

Abstract: 

PagerDuty has been running a multi-cloud infrastructure over the past 5 years. In that time, we have tested multiple providers, learned about fun networking routes, saw what traffic filtering looks like, and many other horrors.

In this talk, I will be going over the decisions and events that led up PagerDuty's multi-cloud environment and how we managed it. I will go through the benefits and problems with our setup and the assumptions that we made that turned out to be completely wrong. By the end of this talk, you will be able to better answer the question of whether a multi-cloud setup is the right thing for your team or company.

Arup Chakrabarti, PagerDuty

Arup has been working in the space of software operations since 2007. He started out at as an Operations Engineer at Amazon, helping to reduce customer defects with multiple teams for the Amazon Marketplace. Since then, he has managed and built operations teams at Amazon and Netflix to help improve availability and reliability. He currently works at PagerDuty, where he is part of the Infrastructure Engineering group.

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BibTeX
@conference {213080,
author = {Arup Chakrabarti},
title = {Lessons Learned from Five Years of Multi-Cloud at PagerDuty},
year = {2018},
address = {Santa Clara, CA},
publisher = {{USENIX} Association},
}