Postmortem Action Items: Plan the Work and Work the Plan

Friday, 1 September, 2017 - 09:3010:30

John Lunney, Google SRE

Abstract: 

We discuss best practices and challenges for developing high-quality action items (AIs) for a postmortem, plus methods of ensuring these AIs actually get implemented.

John Lunney, Google SRE

John Lunney is a Senior Site Reliability Engineer at Google Zürich. His team manages G Suite, productivity apps for Enterprise customers. He holds a degree in Computational Linguistics from Trinity College in Dublin, Ireland. Before Google, he worked on several lexicography projects for the Irish language.

Open Access Media

USENIX is committed to Open Access to the research presented at our events. Papers and proceedings are freely available to everyone once the event begins. Any video, audio, and/or slides that are posted after the event are also free and open to everyone. Support USENIX and our commitment to Open Access.

BibTeX
@conference {207776,
author = {John Lunney},
title = {Postmortem Action Items: Plan the Work and Work the Plan},
year = {2017},
address = {Dublin},
publisher = {USENIX Association},
month = aug
}

Presentation Video 

Presentation Audio