This a shorter, tighter, updated version of my LISA13 talk, PostOps: A Non Surgical Tale of Software, Fragility and Reliability, which was a call (much like NoOps) for the elimination of operations functions rather than simply their automation.

Todd Underwood is Site Reliability Director at Google. Prior to that, he was in charge of operations, security, and peering for Renesys, a provider of Internet intelligence services; and before that he was CTO of Oso Grande, a New Mexico ISP. He has a background in systems engineering and networking. Todd has presented work related to Internet routing dynamics and relationships at NANOG and RIPE, and presented about SRE at LISA.