SREcon Conversations

David Argent, Amazon
August 26, 2020

SREcon Conversations are short, interactive, online discussions about Site Reliability Engineering, hosted on Zoom. SREcon Conversations maintain and celebrate the values, goals, and culture of SREcon.

Registration will be open to everyone, but attendance will be limited to ensure a discussion-oriented atmosphere.

Registration Fees

Standard Rate USENIX
Member Rate
US$60 US$0

USENIX members receive free entry to SREcon Conversations - David Argent, Amazon.

USENIX Conference Policies

We encourage you to learn more about USENIX’s values and how we put them into practice at our conferences.

Refunds and Cancellations

We are unable to offer refunds, cancellations, or substitutions for any registrations for this event. Please contact the Conference Department at with any questions.

David Argent, Amazon

Wednesday, August 26, 2020
10:30 am–12:00 pm PDT

With over 20 years of experience in the tech industry, and job titles ranging from Technical Writer, to Systems Engineer, to Program Manager, to Lead Problem Engineer (his personal favorite), David's worn more than a few hats and been victimized by more than a few badly designed online services. Nineteen years at Microsoft had him working on various TV-division projects, Windows Phone, Cortana, and Bing until his new adventure with Amazon, where he helps run what, depending on who you talk to, is the largest no-SQL installation in the world.

Confessions of a Systems Engineer:
Learning from My 20+ Years of Failure

There's no holy book of best practices for running large online services. We rely on what we've learned along the way, often taught to us by having things break. Failure is a great but expensive teacher, and it's usually better to learn from someone else's mistakes. I've had a long career of mistakes I've made or experienced first hand to draw on, and built a list of conceptual lessons to be learned from them. This is a non-exhaustive list of things to think about when designing and running a large scale online service, rather than a prescriptive checklist.

Thank you to our SREcon20 Americas sponsors. Learn more about them by visiting the SREcon20 Americas Sponsors Showcase page.

Event Sponsorship

Become a Sponsor: Sponsorship exposes your brand to highly qualified attendees, funds our diversity and student grants, supports open access to our conference content, and keeps USENIX conferences affordable. USENIX is a 501(c)(3) non-profit organization that relies on sponsor support to fulfill its mission. To learn more, please contact the Sponsorship Department with the conference name in your subject line.

The acceptance of any organization as a sponsor does not imply explicit or implicit approval by USENIX of the donor organization’s values or actions. In addition, sponsorship does not provide any control over conference program content. Questions? Contact the Sponsorship Department.