"Your imaging may be stone-cold normal, but if they look sick, they're going to get admitted": An Investigation of Clinicians' Perceptions of Impact & Likelihood of Security Failures

Cyberattacks are a critical patient safety issue, yet security controls often fail to account for the uniqueness of the clinical environment. This paper addresses the gap in understanding clinicians' security perspectives through a mixed-methods study, with 12 interviews of US clinicians, followed by a 303-participant survey of clinicians across the US, UK, and Canada. Our findings reveal a significant misalignment between perceived threats and deployed controls. Clinicians perceive confidentiality failures (e.g., data breaches) as most likely. They view integrity failures (e.g., manipulated values) as catastrophic but trust their own expertise to ignore anomalous data. Finally, they manage likely and dangerous availability failures with analog workarounds like paper charting, introducing new risks. These results show the need to integrate clinicians into security, highlighting where existing approaches are lacking and providing recommendations for developing more effective, clinician-centered security.