Computer Security and Privacy in the Interactions Between Victim Service Providers and Human Trafficking Survivors

Website Maintenance Alert

Due to scheduled maintenance, the USENIX website will not be available on Tuesday, December 17, from 10:00 am to 2:00 pm Pacific Daylight Time (UTC -7). We apologize for the inconvenience.

If you are trying to register for Enigma 2020, please complete your registration before or after this time period.

Authors: 

Christine Chen, University of Washington; Nicola Dell, Cornell Tech; Franziska Roesner, University of Washington

Distinguished Paper Award Winner

Abstract: 

A victim service provider, or VSP, is a crucial partner in a human trafficking survivor’s recovery. VSPs provide or connect survivors to services such as medical care, legal services, employment opportunities, etc. In this work, we study VSP-survivor interactions from a computer security and privacy perspective. Through 17 semi-structured interviews with staff members at VSPs and survivors of trafficking, we surface the role technology plays in VSP-survivor interactions as well as related computer security and privacy concerns and mitigations. Our results highlight various tensions that VSPs must balance, including building trust with their clients (often by giving them as much autonomy as possible) while attempting to guide their use of technology to mitigate risks around revictimization. We conclude with concrete recommendations for computer security and privacy technologists who wish to partner with VSPs to support and empower trafficking survivors.

USENIX Security '19 Open Access Videos Sponsored by
King Abdullah University of Science and Technology (KAUST)

Open Access Media

USENIX is committed to Open Access to the research presented at our events. Papers and proceedings are freely available to everyone once the event begins. Any video, audio, and/or slides that are posted after the event are also free and open to everyone. Support USENIX and our commitment to Open Access.

BibTeX
@inproceedings {235451,
author = {Christine Chen and Nicola Dell and Franziska Roesner},
title = {Computer Security and Privacy in the Interactions Between Victim Service Providers and Human Trafficking Survivors},
booktitle = {28th {USENIX} Security Symposium ({USENIX} Security 19)},
year = {2019},
isbn = {978-1-939133-06-9},
address = {Santa Clara, CA},
pages = {89--104},
url = {https://www.usenix.org/conference/usenixsecurity19/presentation/chen},
publisher = {{USENIX} Association},
month = aug,
}

Presentation Video