The Origins of USAA's Postmortem of the Week

Note: Presentation times are in Coordinated Universal Time (UTC).

Friday, 15 October, 2021 - 02:1502:45

Adam Newman, USAA

Abstract: 

WARNING: Bad Joke Alert! Let USAA tell you the story of their journey to build an IT-wide Postmortem Review meeting. Tips for how you can stand up your own large-scale Postmortem Review meeting. USAA is not responsible for any emotional distress caused by bad jokes.

Adam Newman, USAA

Adam has been a Site Reliability Engineer at USAA since their SRE organization was founded in 2018. Prior to that, Adam worked for USAA's Bank IT department, helping lead the implementation of Bank's Active/Active infrastructure across multiple platforms. Adam also was a major player in the Remote Deposit Capture world and holds several patents in the space.

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