Dancing with Squads—Do you know what your Code Repos are Telling You?

Have you ever wondered why certain service teams are always at the center of issues? Code Commits fail in certain areas; have you ever wondered why? In the quest to understand our services, data and looking from the outside in, we will take the audience thru how we developed a methodology by our Data Scientists collaborating with University Research to understand the areas that most impacted Site Reliability and how the SRE team could use this data to develop new policies.

We found ourselves asking, are you listening to what your Code and Issue history is telling you ? Do you know what Risks you are taking with your code ? How does the squad organization and climate create patterns that impact availability. This session will take the audience thru how we answered those and more questions about our own code.