Don Cronin and Rob Orr, IBM
Have you ever wondered why certain service teams are always at the center of issues? Code Commits fail in certain areas; have you ever wondered why? In the quest to understand our services, data and looking from the outside in, we will take the audience thru how we developed a methodology by our Data Scientists collaborating with University Research to understand the areas that most impacted Site Reliability and how the SRE team could use this data to develop new policies.
We found ourselves asking, are you listening to what your Code and Issue history is telling you ? Do you know what Risks you are taking with your code ? How does the squad organization and climate create patterns that impact availability. This session will take the audience thru how we answered those and more questions about our own code.
Don Cronin, IBM
Don has more than 25 years experience in developing software. He currently leads the DevOps Analytics mission. His focus is on improving the DevOps lifecycle using big data technics so developers can deliver greater quality with faster velocity. Previously he led an adtech group, incubating key technologies for cloud like Bluemix. He has also led development for Management, Security, and Networking software. Don has Bachelors’ in Computer Science and Mathematics from the University of Pittsburgh and a Masters in computer science from Syracuse University. In his free time he likes to run, develop his own website and listen to music.
Rob Orr, IBM
Rob Orr is a Program Director at IBM Cloud and leads the SRE team responsible for BlueMix DevOps Services. These services include developer tools for Toolchains, Pipline, 3rd party integrations and Git repository services. His current projects include Automation tooling, Developing SLI’s, and predictive monitoring. Mr. Orr joined IBM in 1984 holding various positions throughout his career with IBM including leadership roles in Audit, Security, Service Management and Operations. Rob holds a bachelor’s degree in Computer Science from the University of Maryland, and holds 5 patents and has published papers in the IBM systems Journal on IT Standards and Systems Management
author = {Don Cronin and Rob Orr},
title = {Dancing with {Squads{\textemdash}Do} you know what your Code Repos are Telling You?},
year = {2017},
address = {Dublin},
publisher = {USENIX Association},
month = aug
}