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Refactoring Human Roles Solves Systems Problems
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Refactoring Human Roles Solves Systems Problems
Jeremy Elson, Microsoft Research
Jon Howell, Microsoft Research
Links
Paper:
http://usenix.org/event/hotcloud09/tech/full_papers/elson.pdf
Slides:
http://usenix.org/event/hotcloud09/tech/slides/elson.pdf
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