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Refactoring Human Roles Solves Systems Problems

Jeremy Elson, Microsoft Research

Jon Howell, Microsoft Research

BibTeX
@inproceedings {267714,
author = {Jeremy Elson and Jon Howell},
title = {Refactoring Human Roles Solves Systems Problems},
booktitle = {Workshop on Hot Topics in Cloud Computing (HotCloud 09)},
year = {2009},
address = {San Diego, CA},
url = {https://www.usenix.org/conference/hotcloud-09/refactoring-human-roles-solves-systems-problems},
publisher = {USENIX Association},
month = jun
}
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Links

Paper: 
http://usenix.org/event/hotcloud09/tech/full_papers/elson.pdf
Slides: 
http://usenix.org/event/hotcloud09/tech/slides/elson.pdf
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