Designing Tools for System Administrators: An Empirical Test of the Integrated User Satisfaction Model

@inproceedings {268058,
author = {Nicole F. Velasquez and Suzanne Weisband and Alexandra Durcikova},
title = {Designing Tools for System Administrators: An Empirical Test of the Integrated User Satisfaction Model},
booktitle = {22nd Large Installation System Administration Conference (LISA 08)},
year = {2008},
address = {San Diego, CA},
url = {https://www.usenix.org/conference/lisa-08/designing-tools-system-administrators-empirical-test-integrated-user-satisfaction},
publisher = {USENIX Association},
month = nov
}