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 1998 USENIX Annual Technical Conference - June 15-19, 1998 - Marriott Hotel, New Orleans, Louisiana
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M11   Troubleshooting Firewalls  New
Char Sample, Consultant

Who should attend: Systems integrators; firewall administrators, support personnel and managers; anybody who either presently runs a firewall or plans to implement one in the future.

Now that your firewall is installed (perhaps by someone else) how do you deal with the problems that will almost certainly come up? This tutorial focuses on the tools and techniques used to solve the most typical problems that occur after the installer has left.

Topics will include:

-    DNS
-    Sendmail
-    Routing
-    Subnetting
-    Load sharing vs. load balancing
-    Access control lists
-    Authentication
-    VPNs
-    Logging, reporting and operating system nuances

This tutorial provides a list of some of the more common firewall problems,behavior associated with those problems, troubleshooting methods and the all-important solution. The slides from this tutorial can be used as a reference guide in firewall problem solving.  

Char Sample  has installed over 150 firewalls, was one of the original five engineers on the FWTK/Gauntlet project, and has spent many a stressful day on the Gauntlet support lines. She has developed and delivered training for TIS, V-ONE, SGI, Booze-Allen and Price Waterhouse LLP.

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