Beth Adele Long, Adaptive Capacity Labs, and Sarah Butt, Salesforce
Is your on-call rotation sustainable, or is it just "fine for now"? What happens after the incident is resolved and the adrenaline wears off? How do we avoid praising heroics but ignoring the toll it takes on the humans behind the screens? Join facilitators Beth Long and Sarah Butt for an open and honest discussion about wellness, burnout, and caring for the humans in our systems.
Beth Adele Long is a Principal at Adaptive Capacity Labs and founding board member of the Resilience in Software Foundation. She has held engineering and product roles at New Relic, Jeli.io, and Gruntwork. She coaches individuals and organizations in incident response and analysis, adaptive delivery and sustainable practices for operational work.
Sarah Butt is a Principal Engineer within Salesforce's Reliability Engineering group, where she helps lead Salesforce's Centralized Incident Response organization. She is fascinated by scale, complexity, systems thinking, and non-functional requirements— particularly those around reliability. You'll likely find her talking about topics such as resilience engineering, observability, and incident management and response. Prior to working at Salesforce, Sarah worked in both Dell and SentinelOne's SRE organizations. In her free time, Sarah enjoys freelancing as an audio engineer, competing as an equestrian, and spending time with her husband and their three labradors.
author = {Beth Adele Long and Sarah Butt},
title = {Wellbeing and Burnout},
year = {2026},
address = {Seattle, WA},
publisher = {USENIX Association},
month = mar
}