Andrew Hatch, Cisco ThousandEyes, and Scott Nelson Windels, Notion
SRE isn't just about systems, it's also about the people running them. Join our knowledgeable facilitators for an interactive discussion about all things management and mentoring. Whether you're an IC looking to grow your influence or a manager navigating the world of people leadership in SRE, this session has a place for you.
Andrew Hatch is an engineering leader and SRE manager at Cisco ThousandEyes, with over 25 years in the technology industry across Australia, India, and the United States. He moved to the Bay Area in 2020 to join LinkedIn as an SRE Manager before taking up his current role at ThousandEyes. His work spans software engineering, consulting, operations, and building SRE and platform teams for large-scale systems. Andrew has previously spoken at SREcon on learning from complex systems and the realities of SRE management, and continues to explore how organisations can hire, lead, and learn more effectively in an AI-augmented world
Scott is an Incident Program Manager at Notion. Previously, he spent nearly eight years at Slack, most recently as an Engineering Manager. He built out Slack's core incident response ecosystem, established a company-wide incident management program, and transformed incident culture by training over half of Slack's engineering organization. He brings hands-on experience building high-performing teams, scaling incident programs, and fostering the kind of cross-functional collaboration that makes organizations more resilient.
author = {Andrew Hatch and Scott Nelson Windels},
title = {Management and Mentoring},
year = {2026},
address = {Seattle, WA},
publisher = {USENIX Association},
month = mar
}