Alex Hidalgo, Nobl9
Alex Hidalgo has spent years helping the industry navigate the practical and philosophical challenges of reliability. As the author of Implementing Service Level Objectives, he brings a thoughtful, human-centric perspective to how we measure and manage our systems. This is an informal, off-the-record session with no slides or microphones. It’s a space for candid conversation about the realities of error budgets, the nuances of SLOs, or any other reliability challenges you’re currently facing.
Alex Hidalgo is the Field CTO at Nobl9 and author of Implementing Service Level Objectives. During his career he has developed a deep love for sustainable operations, proper observability, and using SLO data to drive discussions and make decisions. Alex's previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching Premier League football. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. Alex has a BA in philosophy from Virginia Commonwealth University.
author = {Alex Hidalgo},
title = {{AMA} with Alex Hidalgo},
year = {2026},
address = {Seattle, WA},
publisher = {USENIX Association},
month = mar
}