Cultivating Accountability and Resilience

Thursday, June 15, 2023 - 11:55 am12:20 pm

Sandeep Hooda, DBS Bank


In the dynamic world of technology, where challenges abound, a strong and resilient infrastructure is pivotal. DBS’ framework is built on a set of techniques that acts as a catalyst embodying a collaborative, resilient and forward-thinking culture across the organisation. By shifting the focus from individuals to the system as a whole, our proactive approach termed as the ABCD and E’s of cultural transformation includes how everyone in the organisation should behave (by understanding the concept of AAI: Awareness, Acceptance, and Intention), how we can create a safe and secure environment, how we include data driven analysis to drive conversation, and how we encourage collaboration.

Sandeep Hooda, DBS Bank

Sandeep is an Engineering Manager at DBS with over 19 years of experience. In this leadership role, he is responsible for engineering innovative and strategic solutions. He has deep technical expertise in Platform engineering, SRE, DevOps, Risk management, solution architecture and systems engineering. He has been instrumental in driving digital transformation and promoting SRE culture. He also had the privilege of speaking at several tech conferences and enjoys writing on SRE and DevOps topics. He enjoys his free time out in the ocean, practicing to sail around the world.

@conference {288291,
author = {Sandeep Hooda},
title = {Cultivating Accountability and Resilience},
year = {2023},
address = {Singapore},
publisher = {USENIX Association},
month = jun

Presentation Video