Site Reliability Evangelism: Practice Start-up within an Established Web-Presence

Thursday, December 08, 2022 - 3:20 pm3:50 pm AEDT

Piers Chamberlain and Catherine Matheson, Trade Me


Introducing SRE practices within a mature online business is not for the fainthearted. Google lays out several possible approaches to SRE transformation but promoting the central ideas to our engineering colleagues was not really what we'd expected to spend so much time on.

We will talk about the first year of SRE for our organisation, being frank about the reality of our position today given the Initial Roadmap set out and how plans changed along the way.

Piers Chamberlain, Trade Me

Piers currently works as a Site Reliability Practice Lead at Trade Me. With a background in performance engineering and incident management he's unashamedly fascinated by the ways that things fail, the ways that they recover, and what we learn along the way.

Catherine Matheson, Trade Me

Catherine currently works as a Technical Product Owner at Trade Me. She has a background in quality assurance so has been interested in anything that helps improve the quality of the products we release to our customers.

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@conference {284923,
author = {Piers Chamberlain and Catherine Matheson},
title = {Site Reliability Evangelism: Practice Start-up within an Established {Web-Presence}},
year = {2022},
address = {Sydney},
publisher = {USENIX Association},
month = dec

Presentation Video