How We Survived (and Thrived) During The Pandemic and Helped Millions of Students Learn Remotely

Monday, March 14, 2022 - 2:30 pm3:10 pm

Chinmay Tripathi, McGraw Hill

Abstract: 

Everything was going well until COVID-19 emerged. A pandemic-induced traffic surge across all our platforms which consists of 100s of services was something unexpected. Not only did we survive this traffic surge, but we thrived without incurring huge infrastructure costs or compromising security. Was it adding capacity or implementing CORE SRE principles that saved the day? Learn how we applied 'Upstream Thinking' and be proactive in dealing with crisis situations in the context of SRE.

Chinmay Tripathi, McGraw Hill

Chinmay Tripathi is Sr. Director, Engineering at McGraw Hill. He has 20 years of experience operating applications and services in production with a focus on reliability and security. He has a passion for automation, observability, and software-defined operation. He joined McGraw Hill in 2014 as a DevOps Engineer and successfully performed his first cloud migration. Currently, he is growing SRE and Security capabilities at McGraw Hill.

SREcon22 Americas Open Access Sponsored by Blameless

BibTeX
@conference {278110,
author = {Chinmay Tripathi},
title = {How We Survived (and Thrived) During The Pandemic and Helped Millions of Students Learn Remotely},
year = {2022},
address = {San Francisco, CA},
publisher = {USENIX Association},
month = mar
}

Presentation Video