Taking the 737 to the Max

Monday, March 14, 2022 - 4:20 pm5:00 pm

Nickolas Means, Sym


Ten years ago, Boeing faced a difficult choice. The Airbus A320neo was racking up orders faster than any plane in history because of its fuel efficiency improvements, and Boeing needed to compete. Should they design a new plane from scratch or just update the tried-and-true 737 with new engines?

The 737 MAX entered service seven years later as the result of that and hundreds of other choices along the way. Let's look at some of those choices in context to understand how the 737 MAX went so very wrong. We'll learn a thing or two along the way about making better decisions ourselves and as teams.

Nickolas Means, Sym

Nickolas Means is infatuated with disasters of all kinds and the amazing things we can learn from them. When he's not stuck in a Wikipedia binge loop reading about plane crashes, he leads the engineering team at Sym, helping create the building blocks engineering teams need to build effective security and compliance workflows. He works remotely from Austin, TX, and spends his spare time hanging out with his wife and kids, going for runs, and trying to brew the perfect cup of coffee.

SREcon22 Americas Open Access Sponsored by Blameless

@conference {278168,
author = {Nickolas Means},
title = {Taking the 737 to the Max},
year = {2022},
address = {San Francisco, CA},
publisher = {USENIX Association},
month = mar,

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