Monitoring Usage in an NT Workstation Lab

This paper describes a set of tools used to monitor and maintain NT workstations at the faculty of Economics at the Erasmus University Rotterdam. These tools have been employed in different shapes and on a variety of systems since 1992. In particular, the data gathered on usage patterns of workstations in the faculty's public student labs has proved to be valuable for long-term planning of lab capacity and resource allocation. The collected data is also made available for live monitoring of workstation status and utilization. This is helpful both to tutors giving classes and to lab assistants while troubleshooting. Since mid-1997, all lab machines run Windows NT and the monitoring and maintenance system has been updated to take advantage of features that NT offers.