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Membership FAQ

I forgot my password. How can I access my account?
Click on Sign in at the top of the home page. This takes you to the User account page, where you will see a tab that reads Request new password. This will allow you to request an email with a link to reset your password.

I forgot my password and I can no longer access the email account that is on my profile. How can I access my account?
Please contact the Membership department and provide your name, email address on your USENIX account and mailing address that may be on the account. Once we update your email address, you can use the Request new password feature. To locate this, click Sign in at the top of the home page. This takes you to the User account page, where you will see a tab that reads Request new password.

The email account on my profile is no longer in use. How can I access my account?
Please contact the Membership department and provide your name, email address on your USENIX account and mailing address that may be on the account. Once we update your email address, you can use the Request new password feature. To locate this, click Sign in at the top of the home page. This takes you to the User account page, where you will see a tab that reads Request new password.

Will I receive notification when it is time to renew my membership?
We send an e-mail notification 60 days before the membership expires. If the membership has not been renewed, we send a notification via postal mail, 30 days before the membership expires. If the membership has expired an e-mail notification is sent 10 days after the expiration date.

Is there a grace period for renewing membership?
There is no grace period for renewing membership.  If you renew your membership after your previous expiration date, the new expiration date will be one year from date that you renewed. If you renew your membership before the expiration date, the current expiration date will extend another year from the previous expiration date.

In the past, if I pay the non-member rate at a conference, I automatically receive a complimentary membership. Is that still the case?
Membership was decoupled from conference registration in 2011. If you pay the non-member rate, you have the option to transfer the non-member rate to membership, but it is not automatic. Please notify the Membership department if you want to apply the non-member rate to membership. We also send a post-conference email of this offer to eligible attendees for your convenience.

While registering for the conference, and I am signed into my profile, I don't see the member rates appearing. How do I get the member rate?
The member rate is available for select USENIX sponsored and co-sponosored events. To get the member rate, please apply the member discount code toward the end of the registration process and before entering any payment information.

To find the member discount code, Sign in to your account, select My Account from the top of the home page and select the Member Discounts tab. If you do not see the discount code, please contact the Membership department.

What is my membership number?
We no longer issue membership numbers. Nonetheless, if you were a member before February 2012, your membership number still exists in our database. Please contact the Membership department.

Do you issue membership cards?
We discontinued membership cards in 2012.