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From Something to Nothing (and back)

Gretchen Phillips
University at Buffalo


This paper addresses the experience that I have had in making the transition from technician (UNIX systems administrator variety) to management. It discusses some of the issues that I have had to cope with in this unfamiliar territory. If this paper has any management-speak in it, it is only because I have included it by accident, as my background is as a technician. I won't say that nothing, but likely very little, in this paper has anything to do with management theory; rather it is just the experience that I have had over the past several years.

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