LISA 2002 - Technical Program Abstract
Work-Augmented Laziness with the Los Task Request System
Thomas Stepleton - Swarthmore College Computer Society
Pp. 1-12 of the Proceedings of LISA '02:
Sixteenth Systems Administration Conference,
USENIX Association, 2002).
Quotidian system administration is often characterized by the
fulfillment of common user requests, especially on sites that serve a
variety of needs. User creation, group management, and mail alias
maintenance are just three examples of the many repetitive tasks that
can crowd the sysadmin's day. Matters worsen when users neglect to
provide necessary information for the job. They can grow bleakest,
however, at volunteer-run or otherwise loosely-coordinated sites,
where sysadmins often collectively hope for someone else to attend to
The Los Task Request System addresses all three problems. It
mitigates user vagueness with web forms generated from XML parameter
specification files. It skirts sysadmin sloth by requiring one simple
review and approval step to set changes into motion. It then saves
time by automatically executing commands tailored from user input.
Amidst this convenience, cryptographic signatures on Los directives
ensure that only administrators can alter the system. Overall, Los
aims to make life easier for users and sysadmins by standardizing and
streamlining the submission, review, and execution of requests for
common system tasks.
- View the full text of this paper in
PDF, and Postscript. Until November 2003, you will need your USENIX membership identification in order to access the full papers.
The Proceedings are published as a collective work, © 2002 by the USENIX Association. All Rights Reserved. Rights to individual papers remain with the author or the author's employer. Permission is granted for the noncommercial reproduction of the complete work for educational or research purposes. USENIX acknowledges all trademarks within this paper.
- If you need the latest Adobe Acrobat Reader, you can download it from Adobe's site.