Vanessa is a Solutions Engineer at Jeli helping companies make the most of their incidents. In 2021 she co-authored Howie: The Post-Incident Guide, an in-depth explanation for how tech organizations can learn from incidents. Previously, she led Resilience Engineering at Enova where she focused on their Production Incident process, learning from incidents, and leading the on-call rotation of Incident Commanders. Vanessa's favorite part about incidents is getting to gossip with everyone.
Vanessa Huerta Granda