Sarah is a former audio engineer turned technology professional who has spent the past 6 years of her career at Salesforce and Dell devoted to customer-perceived reliability. She is a 2021 MBA graduate from The University of Texas (Hook'em!) where she did graduate work studying the intersection of technology, business, and people in the context of SRE. A few of her favorite topics include user-centric monitoring, intelligent alerting, and using innovative technology to drive high availability of complex distributed systems. Sarah is currently part of Salesforce's SRE organization, where you'll likely find her talking about topics such as resilience, observability, and incident management and response. In her free time, you'll often find her hiking in the Texas Hill Country with Rosie, her yellow lab.