Fred is an SRE and the resident SLOgician at Zendesk, where he works to use Error Budgets to deliver best in class reliability for Zendesk's services. Previously he wrangled large scale web systems at Turnitin.com, and earned his Monitoring and Observability wings at Circonus, dealing with large scale time series telemetry implementations. Fred is a Perl White Camel Award winner (2018), and received an award from Google for the first Istio community adapter (2018). He has two young kids, so he needs more sleep when he's not on the stationary bike in his garage. He still likes to hack C, Go, Perl, and Ruby.