Yaniv Aknin is Google Cloud Platform’s lead for quantitative reliability. He works with product managers, developers, and fellow SREs to create availability and performance metrics that accurately model customers’ experience, then optimizes those metrics toward the right reliability/cost point. He’s been an SRE with Google since 2013, working on network infrastructure and several parts of the Google Cloud Platform. He has over two decades’ experience solving business problems in corporate, early startup, government, and nonprofit organizations. Outside of work, he enjoys travel, food, improv theater, and pop-sci, especially behavioral economics.