Lex has six years of experience keeping large services running, including Linden Lab's Second Life, Deviantart.com, Heroku, and his current position at Fastly. While originally trained in computer science, he's found that he most enjoys applying his software engineering skills to operations. A veteran of many large incidents, he has strong opinions on incident response, on-call sustainability, and the intersection of culture and SRE, and he currently runs the SRE Weekly newsletter.
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