John Looney

John Looney is a Production Engineer in Intercom, improving datacenter automation. Previously, he helped build a modern SaaS-based infrastructure platform for Intercom, one of the fastest-growing technology companies in the world. Before that, he was a full-stack SRE at Google, who did everything from rack design and data-center automation through ads-serving, stopping at GFS, Borg, and Colossus along the way. He wrote chapters for The SRE Book and Seeking SRE, and is on the steering committee for USENIX SRECon.