James is the Director of Emerging Projects for the Department of Homeland Security Digital Service. Since May 2017, he has led efforts to improve international travel, as well as modernize tools & techniques used to build software within the government. Most recently, he helped lead the relaunch of Customs & Border Protection’s Trusted Traveler Program, a program that enables its 6 million+ members to travel hassle-free in and out of the United States.
With almost two decades of experience, James came to government from Manzama where he served as VP of Product & Engineering. Prior to that, he held senior executive positions at Genius Rocket, Transcendigital and various mid-late stage startups. James holds a Master’s degree from University of Notre Dame – Mendoza College of Business, and a Bachelor’s in Information Systems Management from Washington State University.