WTFM: Documentation and the System Administrator

Abstract: 

Additional Materials

Most system administrators fear and hate documentation, both writing and reading it. This presentation attempts to alleviate that frustration by explaining why system administration documentation is important, showing how to resolve common documentation problem areas using real-world examples, and describing how to improve product documentation from your company and from companies that make products you use.

Open Access Media

USENIX is committed to Open Access to the research presented at our events. Papers and proceedings are freely available to everyone once the event begins. Any video, audio, and/or slides that are posted after the event are also free and open to everyone. Support USENIX and our commitment to Open Access.

BibTeX
@conference {268031,
author = {Janice Gelb},
title = {{WTFM}: Documentation and the System Administrator},
year = {2008},
address = {San Diego, CA},
publisher = {USENIX Association},
month = nov
}

Presentation Video

Presentation Audio